Prepare clear check-out and airport-travel guidance

## At a glance

• Packing and airport preparation make check-out morning especially busy.
• Keep essential guest actions rather than a cleaning checklist.
• A reminder about chargers and passports can reduce forgotten belongings.
• Avoid guaranteeing airport journey times; encourage extra time.
• Explain early-morning or late-night travel separately from the usual route.

Learn more

The final hours need guidance too

Guests pack, check passports and belongings, sort waste and choose how to reach the airport. A familiar departure routine for a host is a new set of property-specific instructions for each guest.

Where do guests get stuck?

Unclear instructions leave questions about rubbish, towels and keys. A long list that sounds like cleaning adds a final-day burden.

Airport travel raises more concerns. Journey time depends on departure time and traffic, and choosing the wrong terminal can disrupt the trip. An early flight may precede train or bus service. Guests going directly to the airport also cannot easily return for forgotten belongings.

What hosts can prepare

A short departure list

List only essential actions such as waste, keys, power and locking, in order. Distinguish the property’s cleaning work from the guest’s tasks.

One belongings reminder

Mention passports, chargers and wallets. One short line can prevent a later international-shipping problem.

Allow extra airport time

Rather than promise “It takes 30 minutes,” ask guests to check their airline’s terminal and allow extra time.

A separate early-departure route

Mention alternatives such as taxis when public transport is unavailable. Fewer transfers can be easier with large bags.

Wording you can adapt

Before leaving (check-out 11:00)
① Put waste in the sorting bins by the entrance.
② Switch off the air conditioner and lights.
③ Check your passport and charger once more.
④ Leave the key in the basket on the shoe cabinet, then close the door.

To Incheon Airport
Usual route: about one hour on the airport railway from Hongik University Station. We recommend leaving the property three hours before your flight.
Before 6 a.m.: public transport may be unavailable. A taxi takes about an hour; arranging it the night before can be convenient.

In stayV Host

The check-out group in Stay information organizes departure actions as cards. Put waste, key return and final checks in their actual order so guests can review them together. Organize airport routes separately by transport method, as you would arrival routes.