How to use stayV Host · EP. 29
Using stayV HostCheck your account, plan and exported data
At a glance
Check your login account and plan, then download the guidance and photos you created. Learn how property housekeeping differs from deleting an account.
Your account name can differ from the host name guests see. Account management lets you review login information and your plan, and download material you created. Let’s check each area and the files you can keep.
At a glance
- Check your login email and current account in Account management.
- Review your Free, Plus or Premium plan and active-guide count.
- Export original JSON downloads guidance you wrote yourself.
- Download photos ZIP collects your uploaded photos.
- Change the guest-facing host name in each property’s Host menu.
Learn more
1. Check the current login account
In Account management, review email, display name, login method (email or Google), workspace and role. A workspace groups properties; your role determines what you can do there. If you use several accounts, check which is active first.
The account display name differs from the guest-facing host name. Set the latter and its introduction in each property’s Host menu.
2. Check your plan and usage
Review the plan’s start, duration and remaining period, plus published-guide count. Expand More about plans to compare features.
Plans are Free, Plus and Premium. Most features described in this series as available on Plus concern reservation operations. Use the account screen’s guidance to check whether a plan change is available and when it applies.
3. Know what original JSON export includes
Export original JSON downloads content such as guidance you wrote yourself in JSON format. It excludes automatic translations, stayV’s default template text, reservation/access information and operational records. It is not a full account backup.
Check the downloaded file and store it securely for your own records.
4. Distinguish photo ZIP downloads
Use Download photos ZIP for photos you uploaded to properties, cards, steps and host profiles. Videos and externally linked images may be excluded.
The download does not automatically restore material into another account or property. Treat export as a copy for safekeeping.
5. Protect login information
For a forgotten email-login password, use password reset on the login screen. For Google login, check that you are using the Google account used at registration.
If you enable two-step verification, keep the authenticator QR, setup key and one-time codes private. If you lose the phone containing the app, follow screen guidance or contact support.
6. Separate a property pause from account deletion
To pause one property, first see Property privacy and archiving. Account deletion affects every property.
To stop using stayV entirely, read the deletion-request screen before proceeding. You may cancel before the request is processed. Export any material you want to keep first.
Check your progress
- You understand the difference between account and guest-facing host names.
- You reviewed the current plan and usage.
- You checked what the downloaded files contain.
Availability and things to know
Account actions depend on ownership, workspace role and plan.
Read next
Episode 28 · Manage publication, pauses, archiving and restoration