An empty-looking calendar does not always mean availability

## At a glance

• Multiple calendars are convenient, but their labels do not always mean the same thing.
• First identify whether an event is a booking or a host-created block.
• Calendar connections are not real-time; check the last synchronization time too.
• Every extra sales channel adds prices, conditions and messages to review.
• Update cleaning schedules and guest guidance when reservation dates change.

Learn more

Why do calendars show the same date differently?

A booking appears on one platform while another calendar looks free. Different screens can immediately raise fears of a double booking. Before judging by color, compare the platform holding the actual reservation with when the other calendar imported it.

First distinguish bookings from blocks

A bar means an event exists. Check separately whether it is a stay or dates blocked by the host. If both use the same color, you may count cleaning dates incorrectly. Check the property name, source platform, start and end dates and status. Ensure similarly named properties have not been mixed up.

When was this information imported?

An iCal connection is not real-time. A change on one platform may not immediately appear elsewhere. Last synchronization time and success or error status indicate how current the imported data is. Recheck same-day bookings, date changes and cancellations against the original reservation. A successful synchronization does not confirm payment or guest verification.

A checking sequence when dates differ

Suppose a guest extends check-out by a day but another calendar still shows the old date.

1. Confirm that the booking platform actually processed the change.
2. Compare the start and end dates on the other calendar.
3. Check whether the last import happened before the change.
4. Update cleaning visits, laundry collection and next-guest guidance too.

If the calendar changes but the cleaning arrangement does not, the screen is correct while the team follows the old schedule. Note any error message and when you checked it to help with support enquiries. Remove calendar links and reservation confirmation codes before sharing notes.

More channels mean more places to check

A new channel offers more opportunities to meet guests, but adds prices, cancellation conditions and messages alongside the calendar. Consider whether you can manage those checks, separately from potential booking growth. Decide who checks the original bookings on each channel and when.

How to use stayV Host

The paid Plus plan in stayV Host shows imported Airbnb calendar events and the last synchronization status together in Reservation operations. Compare one recently changed booking with its original dates. Check availability and booking changes on the original platform too.

Read next

Previous: Why dozens of short messages can make a task more confusing
Next: More one-night bookings—but why are you busier?

Related help · stayV Host public help: iCal reservations and essential guidance · Today’s tasks, preparation schedules and reservation messages.